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Chaplain (Volunteer NSW Ambulance)

Date Posted: 04-Apr-2019

Permanent Full Time Volunteer when requested or required - multiple locations

Applications close Sunday 28 April 2019

What you'll be doing
Chaplains provide confidential pastoral care, spiritual guidance and support to NSW Ambulance employees, volunteers and their families, as well as to patients and bystanders in the event of traumatic or stressful incidents, or in relation to personal issues affecting staff and volunteers. This may take place at the site of an incident, at a hospital, a person’s home or in the workplace.
Chaplains may help employees, volunteers, patients and bystanders to access other faith based pastoral care or welfare services in the wider community should that be requested. Chaplains also provide representation at baptisms, weddings, funerals and other ceremonies or religious services where a chaplain may be required or requested.

The role of NSW Ambulance Volunteer Chaplain is voluntary and therefore without remuneration

Locations available:
Gosford Region
Hunter Region (Port Stephens through to Gloucester)
Port Macquarie Region
New England Region (Armidale through to Tenterfield)
Tamworth Region
Dubbo Region
Orange/Mudgee/Gulgong Region
Parkes/Cowra/Forbes Region
Wagga Wagga Region
South Coast (Batemans Bay to Bermagui)
Queanbeyan and Perisher Region
Mount Druitt/Colyton/Tregear Region
Parramatta Region
Campbelltown/Camden/Picton Region
Far North Coast/Tweed Region

To find out if you reside within an area where there are current vacancies, please check the attached link :       

Additional requirements of this role:
  *  Computer literacy with the ability to learn and operate online reporting and rostering software, and communication devices.
  *  Availability to attend Induction training and orientation at NSW Ambulance Headquarters in Rozelle, Sydney (scheduled for 18-20 June 2019).
  *  Valid driver’s licence and access to a reliable vehicle for travelling

How to Apply:  
  *  Address the knowledge, skills and experience necessary.
  *  Attach and Submit a current and relevant resume.
  *  Provide the names of 2 referees – referees must include at least 1 person who can attest to your current pastoral and ministry experience.

Employment conditions:
  *  A NSW Working with Children Check clearance number is required prior to your appointment to the role.
  *  Chaplains are not paid for their honorary/ volunteer role with NSW Ambulance; however travel expenses, phone calls and other costs associated with the duties of a chaplain will be reimbursed following the presentation of appropriate documentation and in liaison with the Senior Chaplain.
  *  Appointment to this position is subject to a satisfactory conduct and services check, which includes referee/supervisor check, a review of National Criminal Record Check and review of Service Check Register.
  *  Chaplains are provided with NSW Ambulance uniform and Personal Protective Equipment (PPE) such as a reflective vest and a hardhat (labelled Chaplain), which are consistent with the responsibilities of the role.
  *  To allow the chaplain to carry out their duties safely and efficiently, they are also provided with an ID card, portable radio, mobile phone (if required).
  *  NSW Ambulance will also provide suitable induction training and orientation to the chaplain and may provide access to ongoing training opportunities and professional development.

General Information:
  *  Applicants must address the pre-screening questions, selection criteria, attaching any associated documents together with their resume. Candidates who do not address this will not proceed through the selection process.
  *  An eligibility list may be established for future vacancies.
  *  It is a requirement that all candidates submit their applications online via the ROB system. No paper based or email applications will be accepted.
  *  If you are an employee of NSW Ambulance /Health please ensure you use your work email address so ROB can identify that you are internal to NSW Ambulance and/or NSW Health

Click here for the full job description and Position Description.
For role related queries or questions contact Paul McFarlane on or call him on 9320 7342.

Reporting to the Senior Chaplain you will meet the following selection criteria:
  *  Relevant theological qualifications or equivalent, and experience in providing pastoral care within a religious framework.
  *  Experience in dealing with stressful, critical or traumatic incidents, and in providing support to people who have experienced traumatic events or health emergencies.
  *  Ability to think clearly and logically, and to remain calm in stressful situations.
  *  Demonstrated ability to act with a high degree of integrity, and to provide non-judgemental and confidential support.
  *  Excellent verbal communication and interpersonal skills.
  *  Ability to work in a multi-denominational, multi-faith team, and to work individually with minimal supervision.
  *  Demonstrated resilience and self-care practices, and the ability to manage competing time demands and responsibilities.

It is the responsibility of all staff to report and respond appropriately to any instances or perceptions of bullying. Managers are required to implement actions that either prevent or minimise the risk of unacceptable behaviours, ensuring unacceptable behaviours such as bullying, harassment and victimisation are identified as early as possible and responded to and effectively managed.

We are committed to Equal Employment Opportunity, Ethical Practices and the principles of Cultural Diversity. NSW Ambulance is committed to achieving a diverse workforce and strongly encourages applications from women, Aboriginal people, people from culturally diverse backgrounds, refugees, people of diverse genders and sexuality, and people with disability.

If you are an Aboriginal person and wish to obtain more information about applying for a role within NSW Ambulance, please contact our Aboriginal Employment Coordinator, Callista Bryan, on 02 9320 7644 or

If you wish to discuss any accessibility requirements in relation to your application, please contact our Diversity and Culture Advisor, Joe Wasuruj, on 02 9320 7339 or

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